This English version is provided for information only. Only the French version is legally binding.
Data protection
Privacy policy
This policy explains which data Sensi+ processes, why, and what your rights are under the revised Swiss Federal Act on Data Protection (FADP).
1. Who is responsible?
The operator of Sensi+, in Switzerland. For any question concerning your data: info@sensiplus.ch.
2. What data?
- Website: the data you send us by e-mail or via the contact form (which opens your e-mail client), as well as technical connection data (IP address, browser) kept by the hosting provider for security purposes.
- Platform: name, business e-mail address, role and company; training progress and results; answers to self-assessments, improvement plans, disaster recovery plans (DRP) and IT charters entered by your company; technical security logs.
3. Why?
To provide the service, manage accounts and subscriptions, respond to requests, ensure the security of the platform and comply with our legal obligations. We do not sell any data and do not engage in targeted advertising.
4. Data entrusted by your employer
When your company uses Sensi+, it is your company that decides which data about its employees is processed. Sensi+ processes such data solely on its behalf, in accordance with the Data Processing Agreement. To exercise your rights, please contact your employer in the first instance.
5. Who has access?
Only authorised persons at Sensi+ and at your company, as well as our Swiss hosting provider Infomaniak (hosting, backups, e-mail), who are contractually bound to confidentiality and security. The list of service providers is available on request.
6. Where is the data?
All website and platform data, including backups and e-mail, is hosted in Switzerland, by Infomaniak (Geneva). No data is transferred abroad for the operation of the service. Should this change, this policy would be updated beforehand.
7. For how long?
- Platform data: for the duration of the subscription, then deleted no later than 90 days after it ends, unless the customer requests otherwise.
- E-mail correspondence: for as long as necessary to handle the request and the business relationship.
- Accounting records: 10 years, as required by the Swiss Code of Obligations (CO).
8. Security
Password-protected access, separation of each company’s data, encrypted connections and regular backups, in data centres located in Switzerland.
9. Your rights
You may request access to your data, its rectification or its erasure, and object to certain processing, by writing to info@sensiplus.ch. You may also contact the Federal Data Protection and Information Commissioner (FDPIC).
10. Cookies and visitor statistics
Sensi+ does not use any advertising cookies and the website does not load any resources from third-party services. The platform only uses the technical storage necessary to keep you logged in.
To measure traffic on the public website www.sensiplus.ch, Sensi+ uses its own statistics tool, hosted in Switzerland: pages viewed, referrer (originating website), country derived from the IP address, device and browser type, as well as a random identifier stored in your browser (without a cookie) to count unique visitors. The IP address is erased after 30 days; the remaining statistics are anonymous. No data is passed on to any third party. If your browser sends the “Do Not Track” or “Global Privacy Control” signal, no statistics are collected. The country is determined locally using the “IP to Country Lite” database from DB-IP (db-ip.com).