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This English version is provided for information only. Only the French version is legally binding.

Legal

General Terms and Conditions (GTC)

Version of 28 September 2026

These terms apply to Sensi+ subscriptions taken out by companies and organisations.

1. Service

Sensi+ is an online platform for cybersecurity awareness (training courses and quizzes) and security improvement (self-assessment, improvement plan, disaster recovery plan (DRP), IT charter). The modules are subscribed to separately.

2. Free trial

A free trial may be offered, with limited features. It ends on the scheduled date, without any commitment or automatic invoicing.

3. Subscription and licences

The subscription is concluded for the term stated in the offer. For Awareness, the customer has a number of licences and chooses the employees who use them. Creating an account does not consume a licence.

4. Prices and payment

Prices are those of the accepted offer, in Swiss francs, plus VAT where applicable. The current public prices are published on www.sensiplus.ch. The specific terms of a launch offer (“founder offer”) are set out in the accepted offer; they cannot be combined with the discounts of the partner programme. Invoices are payable within 30 days.

5. Renewal and termination

Unless otherwise stated in the offer, the subscription is renewed for the same term if it is not terminated in writing (e-mail is sufficient) at least 30 days before its expiry date.

6. Customer obligations

The customer keeps its access credentials confidential, uses the service only for its own organisation and ensures that it is authorised to enter its employees’ data into it.

7. Limitations

Sensi+ makes every effort to provide a reliable and available service, but cannot guarantee that it will be uninterrupted. The self-assessment is a self-reported diagnosis: it does not constitute an audit, a penetration test or a certification, and does not guarantee the absence of incidents. Except in cases of gross negligence or wilful misconduct, the liability of Sensi+ is limited to the amount paid by the customer for the last 12 months.

8. Data

See the privacy policy and the Data Processing Agreement.

9. Amendments

Sensi+ may amend these terms; customers are informed in advance of significant changes.

10. Applicable law

Swiss law applies. The place of jurisdiction is in Switzerland, at the operator’s registered office.